Policy
Refund or Replacement request is available within 10 days after parcel received and returning the item as the same condition as received.
Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the message.
All items returned must contain all original packaging materials.
Please repack the item carefully. Items returned will be tested and a new replacement will be shipping to buyer punctually.
In the event that a suitable replacement is not available then a refund will be issued.
Shipping, handling and insurance fees are non-refundable.
If the item was found non-defective, the item will be sent back to buyer at buyer's expense.
Items returned without authorization will be refused and returned to sender/buyer.
Buyer pay the shipping cost if the item damaged artificially, or buyer say "not like it", "size/color was different per they imaginary", etc.